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Outsourced and Integrated Managed Services

Outsource an IT related task or the tasks that aren’t core to your organisation and we will design the service according to your needs. Remote Services with Standard level 1 & level 2 support will be provided that will be integrated with your team.

Some of the services provided are:

  1.  End User Support

  2.  Enterprise Networking

  3.  NOC Service

  4.  End User Device Deployment

1. End User Support

Integrated Managed support for Networking & Connectivity device on a Global level, entailing:

  • CISCO Router, Switches, Fortinet Firewalls, Modems 

  • Remote and Offshore Support

  • Proactive and endpoint event management

  • Level 1, level 2 Premium support based services

2. Enterprise Networking

Managed Enterprise Network Remote support for Head Quarters, Data Centers and other locations, entailing:

  • Data Center Network & Security monitoring

  • 24*7 Remote NOC Support for all locations

  • Level 1, level 2 premium Network Support

3. Network Operating Center (NOC) Support

Level 1 to Level 3 service desk support, Integrated Infrastructure and Application service capabilities, consisting of

  • Raise request and solve the incident alongwith Log Report

  • Remote and Offshore NOC support

  • Configuration and data security management

  • Pro-active customized SLA 

4. End Users Device Deployments

New Device configuration and migration implementation services, consisting of

  • Routers, firewall, Modems, Switches configuration

  • Large Scale Deployment project 

  • Remote technical resources on demand on full time/part time

Outsourced and Integrated Managed Services copy: About
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